Frequently Asked Questions


Where are you located?
We are located on the north side of Doraville along with many other businesses on Winter Chapel Road. Our facility is located at 4268 Winters Chapel Road, Doraville, GA 30360.

What are your office hours?
Monday – Saturday 9:00 am – 5:00 pm
Sunday - Closed
The facility is unmaned but you can call 770-455-6336 for assistance through our call center.
On which holidays is your office closed?
New Year's Eve: Close at 1 pm
New Year's Day: Closed
Easter Sunday: Closed
Memorial Day: Closed
Independence Day: Closed
Labor Day: Closed
Day before Thanksgiving: Close at 1 pm
Thanksgiving Day: Closed
Christmas Eve: Close at 1 pm
Christmas Day: Closed

When can I access my storage unit?
Anytime! Once you lease a unit from us, you will have access to your belongings when you want them, 24-hours a day, seven days a week!
How far away from Brookhaven are you?
We are less than 7 miles from Brookhaven when you take GA-141.

Do you have drive-up access?
Yes! We make it convenient for you to pull your vehicle right up to your unit, so you do not need to carry your items very far.

Are your units secure?
We take pride in offering the most secure storage units around. You will feel confident about leaving your items with us. Contact us if you have any questions about your storage needs!

Do you offer online bill pay?
We do! We are happy to set up an account to make your leasing experience easier!

For additional questions, don’t ever hesitate to contact us. We can’t wait to help you out!